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Credit facilities are provided by Bank of Scotland, Pitreavie Business Park, Dunfermline, Fife, KY99 4BS. Written quotations are available on request from Bank of Scotland, SonyCard, Pitreavie Business Park, Dunfermline, Fife, KY99 4BS. You must be at least 18 and a UK resident (excluding the Channel Islands and the Isle of Man) to apply. All lending is subject to appraisal by the Bank of the applicant's financial status. The 3.9% APR balance transfer rate applies for all balances transferred for the first 6 months from the date the account is opened. For all other transactions the APR will be 15.9% (variable) (17.7% APR (variable) on cash advances). After the 6 month period, all transactions including balance transfers will be charged at the standard APR is 17.7% (variable). The minimum monthly payment required will be 3% of the outstanding balance or £5 (or the full amount due if less than £5), whichever is the greater. For cash withdrawals, a handling charge of 1.5% of the amount of your cash advance (minimum charge £2) will be debited to your account. Full details of the 'Dream Draw' and Pulse Scheme can be obtained from SonyCard, Bank of Scotland, Pitreavie Business Park, Dunfermline, Fife, KY99 4BS. 'Pulsebeats' are not provided for balance transfers, cash advances nor interest or charges incurred. 'Pulse Scheme' offered by Sony Card Europe Limited. Telephone calls may be recorded for security purposes and monitored under the Bank's quality control procedures. The logo and Bank of Scotland are registered trademarks of The Governor and Company of the bank of Scotland. 'SonyCard' is a trademark of the Sony Corporation, Japan. All movies featured courtesy of Columbia TriStar Home Video, a Sony Pictures Entertainment Company. All music featured courtesy of Sony Music Entertainment (Sony Music labels include Columbia, Epic, S2, Incredible and Higher Ground). 'PlayStation logo' and 'PlayStation' are registered trademarks of Sony Computer Entertainment Inc. All games featured herein are trademarked and copyrighted properties of their respectives publishers and/or their licensors. 1300 Pulsebeats (enough to claim a CD, VHS Video or Sony Walkman personal stereo) will be awarded once you have been accepted for the card and you have used the card to make a purchase or Balance Transfer. No cash alternative is available. Offer is valid until 31st December 2001. SonyCard is issued by Bank of Scotland, The Mound, Edinburgh. Data Protection Act All personal information provided by you and any other information relating to your account(s) will be treated in confidence and will not be disclosed to any third parties (except to insurers and to Sony, its agents and sub-contractors), including other members of the Bank of Scotland Group, except where permitted by law or where your consent has been received. However information may be shared with other financial organisations to protect both ourselves and our customers against fraud. The information will be held in Bank of Scotland's and Sony's computer systems and may be used in the following ways:
These uses of your personal information are covered by the Bank of Scotland and Sony's registration under the Data Protection Act 1984. Under the terms of the Act you have the right to obtain a copy of the information which Bank of Scotland or Sony holds about you, upon payment of the appropriate fee. Any references made to Sony means Sony Corporation and direct or indirect subsidiaries in any country (including Sony Europe Finance plc or other Sony group company responsible for the Loyalty Scheme*). The Loyalty Scheme is provided and administered by Sony Europe Finance plc and subject to its own terms & conditions. Bank of Scotland has no responsibility for the provision or administration of the Loyalty Scheme. Security All details in the online application are fully encrypted, no matter which browser or browser version you are using. Every application is encrypted using a Java based 128-bit encryption - the latest and most powerful encryption technology available. All Java enabled browsers (Netscape 3 and Internet Explorer 3 or better, for example) support this method of 128 bit encryption. Credit Care Credit Care allows you to protect your card repayments and gain additional peace of mind. If you are unable to work for at least 14 consecutive days due to an accident, sickness or involuntary unemployment, Credit Care (a) will pay 10% or £10 of the insured balance (b) (whichever is the greater). Monthly payment of your benefit will begin from the first day of your claim up to a maximum of 12 months for each claim. In the event of your untimely death, the insured balance, up to a maximum of £15,000, is paid in full. costs just 73p (including Insurance Premium Tax at the current rate) per £100 of your outstanding balance each month and in the event of a nil balance no premium is charged. The minimum premium payable is 73p. To apply for Credit Care you must be a Principal cardholder aged between 18 and 64, a UK resident and be in full or part-time employment, working at least 16 hours per week.(c )
Exclusions As with other insurance policies there are some exclusions (these are stated in brief below). Your Credit Care policy will not cover claims arising from: (Accident, Sickness and Unemployment)
Card Care Please read the section “General Information on Insurance Contracts”. Card Care is provided through Card Protection Plan Limited (CPP) and arranged for you as a SonyCard holder. One free call from anywhere in the world ensures any missing cards are cancelled and replacements ordered. And the cost – peace of mind for only £12 a year. (Premium includes Premium Tax at the current rate). CREDIT CARE Insurers St. Andrew's Insurance plc Reg No: 3104671 St. Andrews House, Portsmouth Rd, Esher, Surrey, KT10 9SA FRAUDULENT CLAIM PREVENTION Insurers and their agents share information with each other to prevent fraudulent claims via a payment anti-fraud register operated by a data administration company. A list of participants is available on request. In the event of a claim, the information you supply on the application form and the claim form, together with other information relating to the claim, will be put on the register and made available to participants. CUSTOMER SERVICES It is our aim with the Insurers to provide a high standard of service. However, there may be occasions when you feel that this has not been achieved. If you have any reason to complain or to enquire about the insurance cover you should initially contact SonyCard, Bank of Scotland, Pitreavie Business Park, Dunfermline, Fife KY99 4BS. If you are still not satisfied with the way the complaint has been handled, please write to Bank of Scotland, Personal Lines, Ettrick House, 37 South Gyle Crescent, Edinburgh EH7 4AL. If the matter is not then resolved to your satisfaction, you can take the matter up with the Insurers concerned at the appropriate address. For Disability, Unemployment or Lost Card Cover write to the Creditor Claims Manager, Norwich Union General, PO Box 209, Technology Park, Dundee DD1 9EJ; For Life Cover, Claims Manager, Life Claims Dept., CGNU Life Assurance Limited, 2 Rougier Street, York YO1 1HR. If the matter continues to be unresolved please write to Customer Relations, Norwich Union, Pitheavlis, Perth PH2 0NH. Please provide details of your Card account number in order that your enquiry may be dealt with speedily. If you remain dissatisfied you:
POLICYHOLDERS PROTECTION ACT 1975 For your added security, should any of the Insurers become unable to meet their liabilities under the policy, you may be entitled to compensation under the Policyholders Protection Act 1975. Further details are available on request from the Insurers. CHOICE OF LAW United Kingdom law allows parties to choose the law applicable to a contract. The contract will be subject to the law applicable to the region of the UK in which you reside. If any other law is to apply it must be agreed by both parties and evidenced in writing. GENERAL The insurance policies are arranged by Bank of Scotland at the above address and underwritten by the appropriate Insurers listed above. For the selling of General Insurance, Bank of Scotland is an independent intermediary which acts as your agent and accepts responsibility for the advice provided and for the arranging of your insurance. We have undertaken to comply with the Association of British Insurers' Code of Practice for the Selling of General Insurance, a copy of which is available on request. You should retain copies of all correspondence you send to SonyCard, Bank of Scotland, or the Insurers for your future reference. CARD CARE The insurance benefits comprised in the Card Care policy are provided through Card Protection Plan Limited (CPP), who arranges direct cover for you, as your agent, with an authorised insurance company. The Insurer has chosen English law to govern the policy. Further details and an insurance policy pack will be forwarded on acceptance of your proposal. The information which you give will be held by CPP, as agent for the Insurer, to administer the policy for which you apply. Any complaints should be addressed to Card Protection Plan Limited, P O BOX 353, York, YO24 4YS. Other Information Information is available in Large Print, Audio, Braille on request. Please call for details. Your application will not be considered without your home phone number.
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